Terms of Service

These terms govern your use of cridalabs.com. They do not govern any manufacturing relationship between us — that is covered by a separate written agreement. If those documents conflict on any point, the signed agreement controls.

By using this site, you agree to these terms. If you do not agree, please do not use the site.

1. Use of the site

You may use this site to learn about our services and to contact us about a potential project. You may not:

• Use the site for any unlawful purpose
• Attempt to gain unauthorized access to the site, its systems, or any data
• Scrape, harvest, or systematically extract content, or use automated tools to submit our forms
• Interfere with the site's operation or security
• Misrepresent your identity or your authority to act for a business
• Use our content to build a competing offering

2. Our content

Everything on this site — text, layout, photography, graphics, the CRIDA Labs name and logo — is owned by us or licensed to us and protected by intellectual property law. You may view it, and print or download individual pages for the purpose of evaluating us as a manufacturing partner. You may not otherwise copy, republish, or use it commercially without our written permission.

3. Published information is indicative, not an offer

We publish minimum order quantities, development fees, lead times, formula purchase pricing, storage terms, and other commercial information on this site because we believe you should be able to evaluate us without a phone call. That information is indicative and provided for general guidance only.

It is not an offer, a quotation, or a binding commitment. Actual minimums, pricing, fees, and timelines depend on your specific product, formula, packaging, volumes, raw material availability, and testing requirements, and are established only in a written quotation issued by us and, where applicable, a signed agreement.

We may change published information at any time without notice. Nothing on this site creates a manufacturing relationship, reserves production capacity, or obligates either party to proceed.

Stated lead times assume that raw materials and components have been received, that samples are approved within stated windows, and that artwork is print-approved. Timelines are estimates and depend on factors outside our control, including supplier lead times.

4. Information you send us

Please do not send confidential or proprietary information through this website. Our intake forms ask about your project so that we can assess fit. Anything you submit through the site — including formulas, formulation details, specifications, product concepts, business plans, or supplier information — is submitted on a non-confidential basis unless and until we have signed a written non-disclosure agreement with you covering it.

We are a contract manufacturer working across many product categories with many clients. We develop formulas independently, maintain our own formula library, and receive similar inquiries regularly. Nothing in your submission restricts our ability to develop, manufacture, or sell similar products for ourselves or others, or creates any obligation of confidentiality, exclusivity, or compensation.

If your project involves information you need protected, tell us and we will put a non-disclosure agreement in place before you send it. We do this routinely and at no cost. It is the right way to handle it, and it protects both of us.

By submitting an inquiry, you confirm that you have authority to do so on behalf of the business you name, and that the information you provide is accurate.

5. No professional advice

Content on this site — including anything regarding MoCRA, FDA registration, ISO 22716, Proposition 65, or other regulatory matters — is general information, not legal or regulatory advice. Regulations change, and their application depends on your specific product and circumstances. Please confirm your own obligations with your own counsel or regulatory consultant. Certifications and registrations described on this site are held by CRIDA Labs and do not transfer to your products or your business.

6. Third-party links and services

We link to third-party sites and use third-party services, including form hosting and scheduling tools. We do not control them and are not responsible for their content, availability, or practices. Your use of them is governed by their own terms.

7. Disclaimer

The site is provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the site will be uninterrupted, error-free, or free of harmful components, or that the information on it is complete or current.

8. Limitation of liability

To the fullest extent permitted by law, CRIDA Labs and its officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, or business opportunity, arising from your use of this site — even if we have been advised of the possibility.

Our total liability arising from your use of this site will not exceed one hundred dollars ($100).

Nothing in this section limits liability that cannot be limited under applicable law. This section governs your use of the website only; liability arising from manufacturing work is addressed in our manufacturing agreement.

9. Indemnification

You agree to indemnify and hold CRIDA Labs harmless from any claims, damages, losses, and reasonable legal fees arising from your use of this site in breach of these terms, or from information you submit through it.

10. Governing law and disputes

These terms are governed by the laws of the State of California, without regard to conflict-of-law rules. Any dispute arising from your use of this site will be brought exclusively in the state or federal courts located in Los Angeles County, California, and you consent to the jurisdiction of those courts.

11. Changes

We may revise these terms at any time by posting an updated version with a new effective date. Continued use of the site after that means you accept the revised terms.

12. Severability and entire agreement

If any provision is found unenforceable, the remainder stays in effect. These terms are the entire agreement between us regarding your use of this website.